Our process - How we work
Our working process is rooted in professionalism and efficiency, ensuring that we maximize resources to deliver the best value. With years of experience, our process in various fields is leveraged to achieve exceptional results.
Assessment
Recognizing the clients and their needs is the first thing we do before diving into any project. Starting with introductions and going through an in-depth, friendly interview to identify their goals, while documenting the specifications. This means we are now able to hear exactly what it is they want us to do.
Then, we examine the project from all aspects before creating a custom plan that lays out definite steps and milestones. A Detailed budget is also prepared to assess all the things so that maximum utility of resources can be achieved.
A solid foundation is placed via this early process. Through this, we truly understand the client and their vision so that we can deliver some great results.
Included in this phase
- In-Depth Questionnaires
- Feasibility Studies
- Technical Assessments
- Documentation
- Employee Surveys
- Budget Assessment
Development
From the very first consultation to the analysis, a comprehensive and highly detailed roadmap is created for every project that describes all phases of development, major milestones reached, and deliverables with regard to a clear and structured approach in the execution of a project. We intend to provide a clear, transparent, and systematic plan, aligning the objectives and timelines of clients.
We attach paramount importance to keeping our clients fully informed about the progress of their projects. Our clients are advised in the project works through detailed progress reports, scheduled meetings, and well-maintained consistent communication channels. We provide an update on the current status of the project, next milestones, issues encountered, and the mitigation measures for these issues. In this way, the level of transparency remains high in the proceedings, and we always keep our client well-informed about the progress of the project to give timely feedback. This sustained dialogue builds trust and collaboration around our shared commitment to deliver exceptional results.
With respect to development, the roadmap guides our teams toward high-quality solutions using the latest technologies and best practices. They strive to maintain a broadband of productivity that can allow creativity in ensuring each project they produce is rigorous to the high standards of our excellence.
This structured approach to our client-centred process gives firm footing to the delivery of successful projects, so our clients—our most important stakeholders—achieve the greatest possible value and satisfaction.
Deployment & Support
After completing the project, including initial testing, we schedule a meeting with the client to showcase the results and gather their feedback. If the client is satisfied with the outcome, we proceed with the official delivery of the project. We then offer a period of time for the client to review the project thoroughly and identify any potential issues. During this time, we'll address and fix any errors found at no additional cost.
Included in this phase
- Testing. Our projects achieve 100% test coverage, which is commendable, though we acknowledge that the effectiveness of our tests could be improved.
- Feedback. We offer a detailed walkthrough of the project and encourage client feedback to ensure satisfaction.Your input allows us to make any necessary adjustments and guarantees that the final outcome aligns with your expectations.
- Support. Comprehensive support with thorough coverage, ensuring issues are addressed effectively and solutions are provided promptly.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies, while completely ignoring them and forking that old Rails project we feel comfortable using. We stand by our core values to justify that decision.
- Professionalism. We do what we tell you or show you. There is no hide n seek game. “Understand, Plan, Implement, Debug & Deliver” is our moral code.
- Efficiency. Enhancing productivity with streamlined processes and tailored solutions that drive optimal efficiency.
- Innovation. Driving progress with creative solutions and cutting-edge technology to push the boundaries of what's possible.
- Adaptability. Quickly adjusting to changing needs and challenges, ensuring that our solutions remain relevant and effective in a dynamic environment.
- Honesty. We are transparent about all of our processes. There are no hidden charges.
- Loyal. We foster long-term relationships with our clients that go beyond just delivering a product, allowing us to invoice them for decades.